Refund policy

Effective from 5 November 2026.

14-day refund – no questions asked

If NFC Tag Creator Studio does not meet your expectations, you can request a full refund within 14 days of purchase – no reason required, even after downloading the software and entering the license key. We encourage you to try the free demo version before buying.

How to request a refund

• use the link in your purchase confirmation e-mail from Paddle, or go to paddle.net and look up your order, or
• write to us at support.5b@tag.manobit.com with the e-mail address used at checkout or your order number.

Refunds are processed by Paddle.com – the Merchant of Record for our orders – to the original payment method. The time until the money appears depends on your bank or payment provider (usually up to 10 business days).

What happens to the license

After a refund the license is revoked and the software returns to the demo version. If you bought several licenses in one order, you can refund some of them; we will revoke the corresponding number of licenses.

After 14 days

After 14 days we consider refund requests individually – for example when the software does not work with your reader or tags despite our help. Write to us and we will find a solution. This policy does not limit your statutory consumer rights.